Intelligroup’s outsourced solution offering encompasses four key areas.  Customers have the flexibility to combine one or more of these offerings.

Help Desk
- Level 0-3
- Job Monitoring and Escalation

Application Support
- Business Process Support
- Application Configuration Support

Technical Support
- RICE Development & Maintenance
- DB Maintenance & fine tuning
- Background Job Maintenance

Integration Layer Support
- Fusion Middleware

Our value based framework focuses on a continuous improvement methodology to continuously align quality with business process improvements which are triggered by our applications support team.

Why Intelligroup

Intelligroup opened the industry’s first offshore development and support center dedicated to ERP support in 1994.  Since this time we have helped hundreds of companies develop, implement, maintain, support and integrate ERP applications.  We have the right resources, at the right time, in the right place so that our customers can reduce costs without compromising on quality or responsiveness.