Solutions & Services portfolio

PeopleSoft Application Management Services

1. Database Administration – For all supported database platforms 
2. PeopleSoft Internet Architecture Support – Weblogic, WebSphere, Apache, IIS
3. Release Management – Apply patches, fix packs, bundles, People Tools upgrades, tax and regulatory updates and maintenance packs
4. Change Management - Migrate objects between the various customer environments for PeopleSoft using best practices for Change Management and version control
5. Incident Management – Help desk to investigate, troubleshoot and resolve problems reported by the customer on the PeopleSoft systems
6. Security Management – Manage application, database, web, network, and OS security
7. Application Development Services - Develop reports, enhancements, interfaces, customizations using third party software and People Tools
8. Optimization and Tuning Services - Establish baseline, identify bottlenecks and tune online and batch processes

PeopleSoft Implementation Services

1. Full lifecycle implementations - ERP and e-Business solutions using packaged and custom applications integrating employees, suppliers and customers
2. Enterprise Application Integration (EAI) – Helping customers integrate Enterprise and legacy/custom applications seamlessly
3. Rapid Remote Upgrade Methodology (RRUM) and Tools - Installation, Configuration, Rapid Implementations, Knowledge Management and Help Desk Support
4. Business process re-engineering and outsourcing
5. Change Management and Training
6. Web-enable and mobile-enable your enterprise applications, leveraging our extensive e-Business experience
7. Create self-service extensions to simplify workflow and standard tasks for employees and administrators
8. PeopleSoft integration services using App Connect and other third-party EAI tools. 

PeopleSoft Upgrade Services

1. Full Lifecycle Upgrade Service - This is a completed upgrade service with end-to-end services starting from the initial assessment to go-live and post go-live production support. This service will apply to environments that have medium to high complexity.  
   
   
2. Accelerated 60-day Upgrade Service - This packaged upgrade service contains all of the key elements of a full lifecycle upgrade service, and is targeted toward customers who have low to medium complexity PeopleSoft Enterprise installations. The 60-day upgrade service is unique in the market, and gives you the tools, methodology, and skilled professionals needed to make the upgrade process seamless, quick and efficient and more affordable.

Customer Benefits

1. Over 375 global PeopleSoft consulting professionals and a long-term PeopleSoft Alliance partnership
2. Excellent working relationship with PeopleSoft as well as a reputation for successful services delivered to clients
3. PeopleSoft Support Centers in the USA, UK, India, Singapore and Puerto Rico
4. Extended support for PeopleSoft 7.0 and 7.5 versions to enable customers to buy extra time to plan and upgrade to the newer versions while having a worry-free production support service
5. Our company is built on ERP services; PeopleSoft upgrades are central to our business
6. PeopleSoft Upgrade Uptimizer is our proprietary tool containing utilities to automate analysis of the upgrade environment, scripts to tune performance and conversion and templates for retrofitting customizations
7. Seamless transition to 24X7 Application Management Services using a fixed-fee model
8. Global delivery model provides the ability to work around the clock to speed up upgrades
9. Full range of services from functional to technical